Will I receive the same product that I see in the picture?

es, we make every effort to ensure that the product you receive matches the product in the picture. However, please keep in mind that due to variations in monitor displays, the colors of the actual product may appear slightly different than they do on your screen. Also, keep in mind that some products may have variations in design or materials that may be different from the picture shown on our website. In case of any doubt, you can always reach out to our customer service team for more information about a specific product before making your purchase.

Where can I view my sales receipt?

You can view your sales receipt by logging into your account on our website. Once logged in, you can access your order history and select the order for which you would like to view the receipt. If you checked out as a guest, you will have received the receipt on your email. If you did not receive an email or can't find the receipt, please contact our customer service team and they will be able to assist you with your request.

How can I contact customer service?

You can reach out to our customer service team by sending an email to, or by using the live chat feature on our website. You can also contact us by phone at +234 810 011 0128, during our customer service hours which are Monday-Friday.

What forms of payment do you accept?

 A: We accept major credit cards (Visa, Mastercard, Bank Transfer, , and e-gift cards purchased on our website.

Can I make changes to my order after it has been placed?

A: If your order has not yet shipped, we may be able to make changes to it. Please contact our customer service team as soon as possible.

Do you have a physical store?

 Currently we do not have a physical store, we are only available online.

Can you come to our home to set up the decoration

Currently we do not have that service Eiddecor is an online party supply store